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Warning

The information presented on the « www.gan-eurocourtage.fr » website is necessarily partial and has no contractual value.

Applicable law

This site is governed by French law and is intended for French Internet users only.

Copyright - Reproduction prohibited

All rights reserved. Reproduction and any use of the site's content other than for individual and private consultation is prohibited without authorization.

Data protection

The service provider informs Internet users that the personal information collected will be subject to computerized processing, that it will be compiled in the form of a file and that, in accordance with the provisions of article 34 of the French Data Protection Act of January 6, 1978, Internet users have the right to access, modify and delete data concerning them by contacting the Groupama Gan Vie Consumer Relations Department:
Groupama Gan Vie
Consumer Relations Department
Immeuble Michelet
4/8 cours Michelet
92082 La Défense Cedex

src-collectives@ggvie.fr
Tél. : 01 70 96 62 68

In addition, the service provider informs users that the data collected may only be used by it or by other Gan Group companies. The user may, however, request that this information not be communicated to other Gan Group companies.

Gan Eurocourtage is registered with the CNIL (Commission Nationale de l'Informatique et des Libertés) under number 655959.

Access to the affiliate area

Access to the affiliate area is secure and reserved for Gan Eurocourtage customers. It can only be accessed by means of an access code.
It is only accessible under certain conditions to customers insured under a contract and subject to having first read and accepted the conditions of access and use.

Service provider :

Groupama Gan Vie
Société Anonyme with capital of 1 371 100 605 euros - RCS Paris 340 427 616 - APE : 6511Z
Head office: 8-10 rue d'Astorg - 75383 Paris Cedex 08 - Tel: 01 44 56 77 77
Company governed by the French Insurance Code and subject to the Autorité de Contrôle Prudentiel et de Résolution (ACPR) - 61 rue Taitbout - 75009 Paris.
Insurance products distributed under the Gan Eurocourtage brand via brokers are those of Groupama Gan Vie.
www.gan-eurocourtage.fr - contact-collectives@gan.fr

Managing Director: Philippe Sorret
Publishing Director: Typhaine Delorme

Hosting: This site is hosted by LINKBYNET, SAS, headquartered at: 5-9 Rue de l'Industrie - 93200 SAINT-DENIS.

Claims

 

For any complaint (disagreement, dissatisfaction) relating to your insurance contract, you can contact your broker directly by post at : Groupama Gan Vie - Service des relations avec les consommateurs - Immeuble Michelet - 4/8 Cours Michelet - 92082 La Défense Cedex. If your complaint is not resolved to your satisfaction, you can send it to the insurer's "complaints" department
by post :

Groupama Gan Vie - Claims department
160 avenue Charles de Gaulle -TSA 41269
91426 Morangis Cedex

by e-mail to the following address: service.reclamations@ggvie.fr

 

We undertake to acknowledge receipt of your claim within a maximum of 10 working days. Your complaint will be dealt with as quickly as possible, and within two months at the most. If this is not the case, you will be informed.

Finally, if you are not satisfied with the position or solution proposed, you can contact the Médiation de l'Assurance by post at Médiation de l'Assurance - TSA 50110 - 75441 Paris Cedex 09 or by Internet at http://www.mediation-assurance.org